A senior transformation director with more than 15 years of experience transforming organizations in financial services, supply chain management, healthcare, insurance, technology, assembly, and call centers. A certified master project manager and lean six sigma black belt with more than 16 years’ experience leading teams to streamline, simplify, optimize, and standardize processes.
Specialties
• Trusted advisor for strategic initiatives and business transformation.
• Conduct end to end process re-engineering and streamlining.
• Conduct process interviews and observations to develop process maps and process models.
• Process Improvement: analyze existing processes
identify bottlenecks
and develop strategies to optimize
efficiency and effectiveness
• Lean Management: apply lean techniques to develop tailored high value solutions
and continuous improvement
opportunities
• Lead and facilitate discovery work sessions with process participant groups.
• Working cross-functionally to identify and implement improvement ideas/projects
• Engage with key stakeholders to ensure commitment and buy-in to lean principles and goals
• Leverage lean Methodologies
and six sigma to lead process improvement projects across the enterprise
• Design and lead enterprise-wide process transformation strategies.
• Establish and maintain change management framework.
• Lead teams to identify areas for optimization
automation
and standardization with a focus on ROI.
• Plan
coordinate and lead Value Stream Mapping and Process Transformation Workshops.
• Leverage Design Thinking (DMADV) to re-envision and create end-to-end future states and operating models.
• Lead process streamlining and transformation with Robotics Process Automation (RPA)
ML and AI.
• Managing cross-functional strategic initiatives
work streams
and deliverables.
• Collaborate with senior leaders and key stakeholders to define transformation objectives and strategic roadmaps.
• Ensure investments in technology deliver value using NPV
